Only imports the first record for venues

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  • April 22, 2016 at 2:23 am #1105807
    Ruud
    Participant

    Hi,

    I used the attached file to import events, with succes.
    I also tried to use it to import venues, simply by selecting different columns. However, only the first record, i.e. row 2, is being imported. In the import results, it says it has imported 1 row, and updated all the others.
    When I then go to locations in the menu, I can only find this 1 row, i.e. venue. All the others have not been imported.

    As a test, I manually created 1 venue, and then I imported the attached file again. No rows were imported, instead that 1 venue was multiple times updates. It seemed it could handle only 1 ID.

    Any help is appreciated.

    Thanks,
    Ruud

    April 22, 2016 at 5:55 am #1105851
    Geoff B.
    Member

    Good morning Ruud and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the issues you have been experiencing with the CSV importer.
    I would love to help you with this topic.

    This has been identified by other users as a bug which is now one of our top priorities.
    What is going on is that WordPress 4.5 does not play well with the CSV import feature (but 4.4.2 does).

    Our apologies for the inconvenience this is causing.

    Unfortunately, I cannot commit to a release date for a fix at this point. But you will be contacted as soon as there is one.

    Best regards,

    Geoff B.

    April 26, 2016 at 5:27 am #1107028
    Geir Hagen
    Participant

    Same here with the organizer import. Thanks!

    April 26, 2016 at 9:05 am #1107137
    Geoff B.
    Member

    Hey guys,

    Thank you for your patience.

    The good news is that the bug was found and that we came up with a patch for it.
    It should ship as part of the upcoming Maintenance release. Stay tuned!

    Best regards,

    Geoff B.

    April 26, 2016 at 12:48 pm #1107320
    Geir Hagen
    Participant

    Outstanding!

    April 26, 2016 at 2:33 pm #1107365
    Geoff B.
    Member

    Hello all,

    Some more good news, the maintenance release should go out this week.

    This will all be over very soon!

    Have a great day!

    Geoff B.

    April 26, 2016 at 3:33 pm #1107378
    Geoff B.
    Member

    Hello again,

    As you know, we have a fix coming in the Events Calendar 4.1.3 later this week.

    However, to fix right away please change the contents of the following file. Please note you must correctly change the entire contents of the file as any mistake could cause the website to go down.

    the-events-calendar/src/Tribe/Importer/File_Importer.php

    With this: https://raw.githubusercontent.com/moderntribe/the-events-calendar/release/4.1.3/src/Tribe/Importer/File_Importer.php

    That should resolve the issue for you.

    Let us know how that works out.

    Cheers

    Geoff B.

    April 27, 2016 at 6:31 am #1107642
    Francoise Sullivan
    Participant

    Overwriting the file worked! Thank you!

    April 27, 2016 at 7:22 am #1107661
    Geir Hagen
    Participant

    Yes it works! Thanks!

    April 27, 2016 at 2:29 pm #1107912
    Geoff B.
    Member

    Hey @flaws72 and @Geir

    I’m glad this worked out for you guys.
    Hopefully it will work for Ruud too.

    Best regards,

    Geoff B.

    April 28, 2016 at 1:02 pm #1108435
    Nico
    Member

    Hi there,

    Just wanted to inform that maintenance release 4.1.3 is out. The update includes a fix for this issue.

    Please update the plugins to the latest version and re-test to see if the fix works for you.

    Best,
    Nico

    May 1, 2016 at 3:21 am #1109263
    Ruud
    Participant

    Hi Geoff,

    Unfortunately, it did not work (yet).
    I could import venues, but it used the full string of column headers as the title of the venue. So now I have 1790 venues with a ridiculous venue name (containing all the information such as address). All the specific info regarding the venue (e.g. address, city, country) were disregarded. So I´ll delete the venues, 88 times 20 venues at a time 🙂

    Perhaps I made a mistake when importing. The thing is, I didnt got a change to match the headers in the csv file to specific fields the Event Manager is using. Instead, it said it will be using the structure (i.e. matching of headers to fields) that it already imported in the (recent) past.

    Is there an easy way to match headers and fields once again. Perhaps as simple as renaming the name of the csv file?

    Kind regards,
    Ruud

    • This reply was modified 8 years ago by Ruud.
    May 1, 2016 at 4:12 am #1109266
    Ruud
    Participant

    Just a sidenote; I found a plugin (Bulk Actions Select All) that helped me to delete all venues with a single click.

    May 1, 2016 at 5:03 am #1109268
    Ruud
    Participant

    Hello Geoff,
    I got it working. All issues seemed to be related to the file(s) I used.
    Thanks for the update!
    Ruud

    May 2, 2016 at 1:34 pm #1109704
    Geoff B.
    Member

    Hey Ruud,

    This is awesome!

    Major props on finding all the file related issues on your own 🙂

    You are welcome back on our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

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