Online attendee check-in

[Andaiye Taylor]

The check-in and un-checkin feature is not working when trying to check-in attendees on the front end. The page refreshes but does not update on front end, but if I go and check on WP dashboard it did register the change.

[Victor]

Hello Andaiye!

I’m sorry your are experiencing that issue. Let me help you troubleshoot it.

First, could you please see if there are any console errors by inspecting the page when you try to check-in an attendee on the front end? Here’s an article on how you can do this > https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/

If there are any errors please share those with us.

Also, when coming back, could you please share with us your system info by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thanks,
Victor

[Andaiye Taylor]

This reply is private.

[Victor]

This reply is private.

[Victor]

Hi Andaiye!

Just wanted to share with you that a new maintenance release (for the Week of 3 December 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-3-december-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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