ongoing issue

[Jamie]

Here is my original post with responses:

Next Month Not Loading

I contacted my web hosting provider, and this was their reply:
“I and a couple others have looked over your site. We are unable to pinpoint anything that would be causing the issue you are experiencing. As Ryan explained in his response, all of the pages are already “http”. The only thing we could think of is if when the calendar plugin was purchased or setup, the site it was registered for was entered as a “https” site. Sorry we were unable to provide a resolution.”

How do I check if my site was set up and entered correctly as http?

Thanks.

[George]

Hey Jamie,

Thanks for the follow-up here. There are a few things you can do, though unfortunately the setting-up of your site as HTTP or HTTPS does not come from our plugins in any way—so it’s something that happens on the level of your webhost and Domain Name registrar. I’m not mentioning this to shrug off responsibility on this issue! 🙂 I just want to be clear that there are certain things that only your domain registrar can help with, for example….

Before getting to all of that, first head to Settings → General in your site’s wp-admin. Do the URLs for “Home URL” and “Site URL” etc. have http in them, or https? Are they consistent with each other, as well?

If they’re not consistent, fix both settings that both use the same protocol.

From there, I would recommend sharing your System Information again with us → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

I will look at that to see if there is anything else we can help with!

Unfortunately, however, as I noted in the last thread this is an issue called “Cross-Origin Request Blocking”. This is well-known and established issue with domain names and permissions and such, so there are many resources out there about its cause and how to fix it → https://goo.gl/3RvMJt

There is no way to fix this from our plugin, however, and our plugin does not cause this. No plugin itself does—it’s a problem on the level of the server and/or your domain name and SSL certificate. I’m sorry if you feel caught between different support teams! That is not my intent here—I’m just trying to set your expectations about how much we, as plugin developers, can do regarding an issue on the level of domain name/server settings/SSL certificates. 🙁

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Let me know if you check out the options I mentioned above, if you change them at all, and if you can share your current System Information. I’ll take a look at all of these things and we can proceed from there.

Thank you!
George

[Jamie]

I have figured out the issue! There was a typo in the menu’s link to the calendar page. When that menu tab was clicked, it would redirect to the calendar, but the calendar wouldn’t change to the next month. Then, when I manually retyped the URL into the “Custom Link” option for creating my menu tab, it started functioning! Before I typed it in, I had gone to “Events>>Settings” from my dashboard, then clicked on the “Where’s my calendar? Right here.” link and copied and pasted that URL.
When I typed it in manually, it worked and has been working ever since. So, there was something wrong with the location the Settings took me to when I clicked “Right here.” No idea what happens behind that link, but my issue has been resolved and I now have a functioning calendar. 😀

[George]

Glad to hear it! Thank you for the update!
George

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