- This topic has 16 replies, 4 voices, and was last updated 9 years, 5 months ago by
.
-
Posts
-
I’m getting really frustrated. Even when I modify my recurring it won’t work. Once I set a date, I need to delete and make a new one if I want a different date. Please help!
I try to make a change like the one on the pic and then when I hit update it reverts back to the original
Good afternoon Greggor and welcome back!
Thank you for reaching out to us.
We are sorry to hear about the struggles you have encountered while using recurring event rules.
I would love to help you with this topic.The recurrence rule is disappearing because it is redundant with the event rule.
In your example, the event date is 2016-11-12.
If you add a recurrence for the event to repeat on 2016-11-12, this creates a redundancy.
To prevent that, the system simply ignores that entry.If, on the other hand, you set an event date of 2016-11-13 or any date in the future, your recurrence rule will save properly.
Could you give it a shot and let me know how it goes ?
Best regards,
Geoff B.
I was so fustrated that I gave you the wrong example. it still doesn’t work regardless if it’s a future date. It reverts back. This is so weird. For example:
No matter what date. Even if I try to change the time. or the date it self to another date, or the time zone… errr….
Hey Greggor,
That is super surprising. I can only imagine how frustrating this can be.
Could you confirm which version of Eventica you are using ?
Could you please send me a copy of the latest version of your Eventica child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.
Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.Other than that, it unfortunately sounds like there is some type of conflict at play.
This is usually because of:- A conflict with another plugin
- A conflict with your WordPress theme
- A template customization for the Events Calendar that requires updating
A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.
The next step would be to go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out.
Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.
But, before you do that, there are 2 things I would advise:
- Make a backup of your database
- Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)
Let me know how that goes.
Best regards,
Geoff B.I knew that was going to be your responds. Okay. Yeah I figured it’s a conflict. It’s very frustrating. oh well.
I just found out when it triggers. Anytime an event is saved, update or published. Once that is set it can never go back to another date or time.
for some silly idea I decided to open up the counsel on my backend and I found this. Does any of this make sense to you guys?
Oh no! I just switched themes and it wasn’t working on the other theme too. I think it’s your plugin. AH!
When I deactivated Event Pro. The preview now works. But anytime I save or update it doesn’t change.
My frustration has now increased. I just found out that now my organizers and venues are a one-time-get-it-right. Something is screwy and I haven’t a clue.
- The topic ‘Once I set my date, I can't change it.’ is closed to new replies.