Nowhere to put licence key – says Events Aggragator in the settings instead?

Home Forums Ticket Products Event Tickets Plus Nowhere to put licence key – says Events Aggragator in the settings instead?

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  • #1221480
    Weatherly Boehmer
    Participant

    We just purchased and installed this, but there is nowhere in settings for the Event Tickets Plus license key. The only area for a license key says its for Events Aggregator, which we do not have at all.
    Why is it expecting a license from a plugin we don’t have and giving nowhere to put the license for the one we do?

    #1221747
    George
    Participant

    Hey @weatherly,

    Have you downloaded, installed, and activated all of the necessary plugins? Here are the plugins you should have installed and activated on your site:

    • The Events Calendar
    • Event Tickets
    • Event Tickets Plus

    If you’re trying to use Events Calendar Pro as well, then you’d need to download, install, and activate that on your site, too.

    If those plugins are installed, can you please post your site’s system information to this thread to help me investigate what might be happening here? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thanks!
    George

    #1233365
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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