NOT WORKING WITH WOOCOMMERCE

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Home › Forums › Ticket Products › Event Tickets Plus › NOT WORKING WITH WOOCOMMERCE

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  • May 16, 2016 at 11:50 am #1115067
    Shahzad
    Participant

    Hi

    I have just purchase the Event Tickets Plus plugin for selling tickets, but it is not working on my website.
    http://www.funinthesunsurfschool.com/dev/event/event-2/.

    I need quick support for solving the issue. I am using the woo-commerce with it.

    May 16, 2016 at 12:08 pm #1115084
    Shahzad
    Participant

    This reply is private.

    May 16, 2016 at 3:09 pm #1115148
    Cliff
    Member

    Hi Shahzad. Sorry you’re experiencing this.

    I see you have the latest versions of WordPress core, WooCommerce, and each of our plugins.

    Is the issue that the Tickets are not displaying on the front-end?

    If yes, please provide a screenshot of the wp-admin edit screen for the tickets attached to http://www.funinthesunsurfschool.com/dev/event/event-2/

    Have you set a quantity and a date/time range for tickets to be available for purchase?

    If that doesn’t answer your question, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

    If it doesn’t, would you mind enabling WP_DEBUG and sharing any messages you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket?

    Thanks.

    May 16, 2016 at 11:03 pm #1115233
    Shahzad
    Participant

    Hi,

    Thanks for going through my problem, for suggesting the solutions.

    I am attaching the screenshot of the tickets for your reference.

    Kindly try to solve the issue as soon as possible.

    May 16, 2016 at 11:56 pm #1115240
    Shahzad
    Participant

    Hi

    After enabling the debug to found this error.

    Notice: /home/fitsss/public_html/dev/wp-content/plugins/the-events-calendar/src/deprecated/TribeEvents.php is deprecated since version 3.10! Use Tribe__Events__Main instead. in /home/fitsss/public_html/dev/wp-includes/functions.php on line 3782

    Kindly provide me the solution to solve this issue. In which file I need to use Tribe__Events__Main.

    May 17, 2016 at 11:12 am #1115503
    Cliff
    Member

    Shahzad, thanks for that additional information.

    Did that WP_DEBUG message appear after following the Testing for Conflicts guide? I am wondering if this is caused by some custom code (a snippet you may have copied from the past)?

    Thank you.

    June 1, 2016 at 9:35 am #1121220
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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