Not working and need a refund

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  • Author
    Posts
  • #1527745
    Tulio Edreira
    Participant

    As we all know the Events aggregator is no longer working with Facebook. I just renewed my license in February and since 100% of my events were imported from Facebook, I need a refund.

    #1528062
    Courtney
    Member

    Hi there Tulio

    Thanks so much for reaching out!

    This is frustrating for you, and for developers like us.  As Facebook continues to alter what it allows us to access, we will continue to pursue a path forward for Event Aggregator to import Facebook events.  We will continue to keep https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy and https://theeventscalendar.com/event-aggregator-status/ updated as this unfolds.

    We really would like to work with you on this.  Would you be interested in a license for the remaining time for one of our other plugins instead of a refund?

    If you are still interested in a refund, you can fill out the refund form https://theeventscalendar.com/knowledgebase/refund-policy/.

    Please let me know if you have any other questions!

    Thanks
    Courtney 🙂

    #1544566
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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