Not a pre sales question! but close.

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  • #1260554
    Hermann
    Participant

    Well, I purchased The Events Calender and installed the plugin. But it does not take the key. The plugin says that it looks like I’ve installed Event Aggregator, but I am shure that I’ve installed Events Calender?!
    What to do? Thank you, Hermann

    #1260590
    Caroline
    Member

    Hi Hermann,

    Thanks for reaching out, and I’m so sorry for the trouble here! You’ll see the Event Aggregator license key field appear as soon as you’ve installed the free version of The Events Calendar–that’s because the functionality of Event Aggregator is built into the core of The Events Calendar, and it’s unlocked via license key with no need to install anything else. However, Events Calendar PRO is a separate download that’s installed alongside The Events Calendar, so you’ll need to install both plugins to get the license key field for Events Calendar PRO. You can find instructions on how to download and install our free and premium plugins on our Knowledgebase article here. Once you’ve done that, our new user primer will walk you through the remaining steps to get set up! 🙂

    I hope that helps to get you all squared away here! Thanks again, and let us know if you should have any other questions!

    #1260820
    Hermann
    Participant

    That helped. TXS, Hermann

    #1260974
    Caroline
    Member

    Hi Hermann,

    Glad to hear it, and you’re very welcome! It looks like you’re all sorted here now, so I’m going to go ahead and close this thread out. Please don’t hesitate to follow up with a new thread if there’s anything else we can do to assist! 🙂 Thank you!

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