no tickets sent

[Vallis Weekes]

Hi Iam testing my site, and I’ve just purchase a ticket just to check but theres no ticket sent. I’ve got a PayPal receipt and another invoice but no ticket. Please Help

[Caroline]

Hi Vallis,

Thanks so much for reaching out to us here–I’m sorry to hear that you’re having some trouble with your ticket emails! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to help you on our premium support forum for Event Tickets Plus. Would you mind taking a moment to submit a new post to our Event Tickets Plus forum for further assistance?

If you can, please take the time to confirm in your post that you’ve run through our conflict testing steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you there!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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