No Ticket Emails sent

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  • December 2, 2015 at 2:24 pm #1034163
    Robert
    Participant

    I searched for solutions to this but every thread has NEVER been solved at least not a documented solution.

    After order is complete via WooCommerce the receipt is sent but the ticket email is not so email is working overall just not ticket emails. It CAN be sent manually but that just will not work for high volume.

    Memory (128Meg) and all other config stuff for WooCommerce checks out fine.

    December 3, 2015 at 6:41 am #1034613
    Brian
    Keymaster

    Hi,

    Sorry for the issues here. I can help troubleshoot this with you.

    In an order that does not send a ticket email what do the notes say? This is the section I am referring too:

    Tec order notes

    Can you also in a private reply add your system information:

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Let me know.

    Thanks

    February 18, 2016 at 8:32 am #1075896
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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