No Place to Put in License in Event Calendar

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  • #1219598
    Mark
    Participant

    Hello Support,

    I purchased a theme that had The Events Calendar bundled with it, so it was pre-installed when I set up the site. I purchased a license to upgrade to Pro, but when I go to enter the license on the site, there’s nowhere to put it. The only type of license that can be entered is for the Aggregator, which I don’t have.

    I’m wondering, do I need to uninstall the free version of the calendar and install the pro version instead? Will doing so remove all the events that have been previously input?

    Please advise. Thank you!

    #1219876
    Geoff B.
    Member

    Good evening Mark and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    Actually, you need to keep the free version of the Events Calendar in place.

    To get the Events Calendar Pro going, you will need to download the add-on.
    Simply follow the instructions found here: http://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

    Once the add-on is downloaded and installed, a new spot to enter Pro’s license key will appear.

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1220059
    Mark
    Participant

    This reply is private.

    #1220384
    Geoff B.
    Member

    Good evening Mark,

    I am super stoked that this worked out for you!

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

Viewing 4 posts - 1 through 4 (of 4 total)
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