No option to enter a venue or an event organizer ai new event at Backend

[Fabian]

Hi, I hope it can be helped quickly. I have installed the latest updates of “The Event Calendar + The Event Calendar Pro”. Likewise, I have WP run under 4.8. If I want to create a new event, I have no way to enter a venue or an event organizer. The selection fields at the input are not visible. Do they have a hint how I can fix the error?

[Courtney]

Hello Fabian

Can you start by going through our Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/? I am wondering if you might have a plugin or theme conflict. Begin by deactivating all other plugins, using a theme such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/, and see if the issue still persists. Also, double check for any other updates available (Dashboard » Updates).

Please let me know if the issue still persists after these tests.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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