no import facebook event

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  • #1180870
    Thierry Trompette
    Participant

    Hello ,

    thanks you for the bundles.

    i have not resolve my problem with facebook add. I paid usd 89 for event agregator and i can t use it 100%
    .do you think event facebook 49 usd work good or do you will repare the problem import?

    Thank you

    #1181175
    Hunter
    Moderator

    Hello 🙂

    I attempted to recreate the issue and was able to do so. My best guess is the Facebook API is not allowing events to import due to restrictions out of our control. About halfway down our Facebook Events: API errors article, it reads:

    You maybe dealing with an Age, Profanity, Alcohol, Country, or another type of restriction. Pages or Events that are associated with bars, breweries, adult entertainment, or similar things may be marked as age restricted by Facebook. Unfortunately, that means the Facebook API cannot import those events unless you or the Page owner is able to change the age restriction.

    In some instances, it may be possible for you or the Facebook Page owner to change the age restriction on an event. However, this is not possible with Pages that Facebook has specifically deemed to be alcohol related or have adult content.

    Please refer to the linked above article for more information and potential solutions. Sorry I can’t do more here and let me know if you have any more questions. Have a great evening.

    #1181493
    Thierry Trompette
    Participant

    Hello,

    I do not think the problem is age or facebook. when i important for a single event pluging event Agregator works. it does not work to import all events simultaneously.

    Look the file attached.

    Thierry

    #1181687
    Hunter
    Moderator

    Hello,

    I had typed up another response, but had a few moments of clarity after replying. The Events Aggregator is unable to import events from pages you’re attempting to import from. The pages you’ve shared with me are personal Facebook accounts. The plugin can only import events from Business Facebook pages at this time.

    I hope this makes sense and please let me know if you have any more questions. Cheers!

    #1181740
    Thierry Trompette
    Participant

    hi,
    I have a facebook page. Maybe event aggregator import only event you create….
    Can not import event contacts.

    If i want import event contact i must to do 1 by 1.

    Thierry

    #1182033
    Hunter
    Moderator

    Hello,

    You can import multiple events from Facebook pages you don’t own. The Facebook pages you’re attempting to import from (Personal Facebook pages rather than Business Facebook pages) are limited at this time. For example, if I attempt to import events from https://www.facebook.com/insomniacevents, everything works as designed. (see screenshot below)

    I wish I had a better answer for you and let me know if it all makes sense. Cheers!

    #1192484
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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