No Events shown on mobile view

[Joerg]

Hi!

On mobile view there are no upcoming events shown. List-View, week-view, day or month doesn’t work. Only map view can be shown:

I am using:
Wordpress 4.9.8
Enfold 4.4.1
Events Calendar 4.6.221
Events Calendar Pro 4.4.3.1

What can I do?
regards
Jörg

[Courtney]

Hi Jörg

Does the same thing happen with all other plugins deactivated and using a default theme, such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/?

Thanks
Courtney 🙂

[Joerg]

Hi!

Now, I have tested:

– Deactivation of all plugins: same problem

– Installing Theme Tewntyseventeen: yes, responsive runs, everything is fine

Viele Grüße
Jörg Fasselt

________________________________

Jörg Fasselt, Marketing

NETGO Unternehmensgruppe

NETGO Unternehmensgruppe GmbH

[cid:[email protected]]callto:+49%202861%2080847-114

+49 2861 80847-114

[cid:[email protected]]callto:+49%20151%2040202901

+49 151 40202901

Landwehr 103-105

[cid:[email protected]]mailto:[email protected]

[email protected]:[email protected]

46325 Borken

[cid:[email protected]]httsp://www.netgo.de/

http://www.netgo.dehttp://www.netgo.de

________________________________

[NETGO – Unternehmensgruppe]https://www.netgo.de/

NETGO Unternehmensgruppehttps://www.netgo.de/:

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[Hans-Gerd]

Hi,
this issue seems to be related to enfold, see here:
https://theeventscalendar.com/support/forums/topic/issue-with-tribe-events-ajax-calendar-min-js-mobile/#post-1616952

The solutions mentioned in this thread were unfortunately (so far) not successful for me.
I will also write an message in the forum of enfold later.
Maybe you can also try it, if it works for you

I would be very happy if you could tell me here if this works for you. It also seems that all or many users with enfold are affected by this problem.

Best Regards,
Hans-Gerd

[Courtney]

Hey Joerg & Hans-Gerd

Unfortunately, this is related to a known bug that we are currently working on.

We apologize for the inconvenience caused by this glitch and we are actively working on a solution for this.  I cannot guarantee when it will be fixed, as it’s in the development team’s hands now.  They need to assign it, code it, test it, and schedule it for release.  The good news is that you will be contacted as soon as a fix is available.

Thank you for your patience as we see this through.  Please let me know if you have any other questions in the meantime!

Thanks
Courtney

[Hans-Gerd]

Hi Courtney,
thank you so much for the information.

I also wrote to kriesi today because I saw that many users have the same problem when using enfold, see here:

The Events Calendar Pro not working in mobile view

Best Regards,
Hans-Gerd

[Courtney]

Thanks Hans-Gerd. I’ll be sure to keep an eye on that thread and share it with our developers working on this

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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