No communication from refund team?!?

[wfcrc]

As discussed on my now closed topic
https://theeventscalendar.com/support/forums/topic/refund-req-as-facebook-now-blocked/

I was meant to be contacted by a member of the refund team and my refund would then be processed, however this has not happened.
I have had to escalate the matter and now raised a dispute with paypal, i am happy to cancel this if someone would just talk to me.

[Cliff]

Hi. This has now been refunded. Sorry it took a bit longer than expected.

You should have received a notice already.

Have a good day.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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