No attendee info checkbox

[Chrissy Rey]

I tried to follow the instructions on here:

https://theeventscalendar.com/knowledgebase/collecting-attendee-information/

Problem is, when I add a new event, or attempt to edit an old one, there is no “Attendee Information” checkbox. Is there a setting somewhere that I need to enable it? I was able to add a “Ticket fieldset” via the menu item under Events in the dashboard, but can’t associate it with any of my tickets.

[Chrissy Rey]

Update to this… I tried deactivating all other plugins, and reactivating one at a time, which appears to have fixed the problem. I’m guessing there was an errant option stuck somewhere.

[Josh]

Hey Chrissy,

Awesome! I’m glad you were able to get this one resolved.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Author]

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