New ticket type auto-posting to Facebook

[austinwaldo]

Hello,

I have noticed that every time create a new ticket type it gets auto-posted onto our Facebook page. How do I prevent this from happening?

Austin

[Barry]

Hi Austin,

Can you share your system information? I’d be interested to learn if you have any SEO or social media focused plugins installed.

If you do, perhaps they provide settings that will let you configure them in such a way that this stops happening? Our own plugins by themselves don’t really do anything that would directly trigger this.

[austinwaldo]

I have updated the preferences to share the system information. Thank you. I look forward to your reply.

[Barry]

Thanks!

Yoast SEO and Jetpack both jump out at me as possible sources. If you temporarily deactivate them and create a new ticket, do you find the same thing still happens?

Let me know what you discover 🙂

[austinwaldo]

It was Jetpack.

Thank you.

[Barry]

Happy to help 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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