new purchase

[wendy fraser]

I purchased the Plus add-on and the Event Ticket settings will not take my licence key.

[Jaime Marchwinski]

Hi Wendy,

Thanks so much for reaching out!

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

In the meantime, have a look at our New User Primer:

https://theeventscalendar.com/knowledgebase/new-user-primer-event-tickets/

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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