New Plugin Conflict: "Content Timeline" + Footer Widget Issue

[Alison Adkins]

Hi there,

I’m having some layout issues with the events page. Here are the details…

WP Theme: Divi Version: 3.0.4
Conflicting plugin: Content Timeline, Version 4.3.2. (https://codecanyon.net/item/content-timeline-responsive-wordpress-plugin-for-displaying-postscategories-in-a-sliding-timeline/3027163). See screenshot; the page pushes into the navbar when plugin is activated.

The other issue is with the footer widgets, (seen in screenshot, bottom of the page). This may or may not be a theme issue. Reverting back to twenty-fourteen the footer _seemed_ okay, but it was missing the other columns.

Please advise!

Thanks,
Alec

• This topic was modified 9 years, 6 months ago by Alison Adkins.

[Hunter]

Alec,

Welcome to our support forums and thank you for reaching out! Sorry to see you’re having issues at the moment. I hate to be the bearer of bad news, but we are not able to provide support for theme or third-party plugin conflicts :-/

More info on what we can help with can be found on our What support is provided for license holders? Knowledgebase article.

If things get beyond your level of expertise, I encourage you take a look at our list of customizers as I’m sure someone can help get you over the hump.

I truly apologize we can’t do more here and wish you the best of luck resolving the conflicts. Thanks again and have a great Friday. Cheers!

[Alison Adkins]

Okay. Thanks.

Any insight on the footer, though? I don’t think that has anything to do with the third party plugin, since it is still messed up after all the other plugins are disabled.

[Hunter]

Hello,

I took another look and I unfortunately don’t have any idea what is causing the footer display issue. I would recommend reviewing the Themer’s Guide to see if it’s a template override issue. I also recommend watching Customizing WordPress #1 – How To Create A Child Theme by LevelUpTuts. You might also want to try visiting Events > Settings > Display to see if the options are set to what fits your situation best.

I’m truly sorry I can’t help out more as I’ve been in your position before and wish you the best of luck getting everything resolved.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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