new events are not being pulled onto site.

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  • #1544218
    convergelocal
    Participant

    Hi, so on my site on there is a place that’s supposed to be pulling in the newest events but it’s not.
    Any help you could give would be appreciated. thanks.

    #1545465
    Victor
    Keymaster

    Hi Steven!

    Thanks for getting in touch with us! I’d be happy to help you with that issue.

    Are you using a shortcode to display those events? If so, please let me know which one.

    Also, this could be a conflict with your theme, another plugin or even some custom code. So, to make sure we are not dealing with a conflict, please go through the steps outlined in our Testing for Conflicts guide and see if you can reproduce the same issue under default conditions.

    We always suggest to setup a dev/staging site so you can test things out without disrupting the live site.

    Please let me know about that.

    Thanks,
    Victor

    #1561829
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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