Need to know if pro version can fix bug, or fix bug before buy pro version

[Andreas Jacobsen]

Hello, we want to buy the pro version of this plugin but need to get a feature in the free version working before we feel confident enough in buying this.

The events show up by themselfs, but the “all events” view at https://speider.fossekalltek.no/tingskjer/ do not work at all, if the pro version fixes this we’d be happy to buy it right away, but we need to know if this is going to work. We also noticed that the pro version includes shortcodes, which may perhaps fix this.

We are using the Astra free theme and building with Elementor. We’ve tried all possible site templates from the settings but the all events page still shows up as empty.

[Martin Meze]

I have the exact same issue. The theme I use is The7 with Elementor. I would be glad to buy the PRO version of EC if you can assure me I will be able to display the events page correctly.

If I click the link “Show Calendar” in the backend: https://imgur.com/6YApBQ6
If I add the Calendar to the page via Elementor I can see the calendar, but no events are showing up: https://imgur.com/6YApBQ6

Thank you in advance for your reply.

Best regards,
Martin

[Martin Meze]

Sorry, embedded the wrong link for the second image. Here is the correct one: https://imgur.com/CKJh18O

[Jeremy]

Hi Andreas & Martin,

Thanks for your interest in our plugins!

If you get a PRO license, we would be happy to help you & tackle those issues 🙂

Meanwhile, you may reach the support behind our core plugin on WordPress.org: https://wordpress.org/support/plugin/the-events-calendar.

Also, please note that, if your purchase does not fit your project as you expected, we will be happy to refund the full amount within 30 days of payment.

Please let me know if you have any other questions 🙂

Cheers,
Jeremy

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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