Need to downgrade Events Calendar to Match Pro Version

[lsu]

HI I got the message that my versions don’t match and it said to manually download and install an earlier version so I downloaded 3.12.6 which I did but when I tried to upload I got this error: Unpacking the package…

Installing the plugin…

Destination folder already exists. /var/www/vhosts/livingspirit.ca/httpdocs/wp-content/plugins/the-events-calendar/

Plugin install failed.

How do I rectify this without losing any of our calendar events.

[Hunter]

Hello and thanks for choosing The Events Calendar! I’d be happy to help get your issue addressed. I do want to point out that the version you are attempting to revert back to is fairly old, so that may cause issues that can only be solved by using more recent plugin versions.

First and foremost, always make sure to backup before attempting any major updates on your site. With that said, take a look at this tutorial in our Knowledgebase on how to do manual updates. It’s clear, thorough, and should solve the problems you’re experiencing.

Please reply back and let me know if this article helps. If not, we’d be happy to continue troubleshooting for potential issues and remedies. Thanks again for choosing Pro and have a great holiday season!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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