Need a refund for a package that was purchased but not usable on our site.

[animalsamaritans]

I purchased a package yesterday for our non-profit website upgrade, and there are subscriptions that will not be needed. I wish to cancel the Filter Bar, Community Events, Community Tickets, Eventbrite Tickets, and Event Aggregator subscriptions and receive a refund for them. We still wish to keep the subscriptions for the Events Calendar PRO and Event Tickets Plus. I look forward to hearing from you.

[Courtney]

Hey There

So sorry that the others were not a good fit for you.

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts