Near Field

[Cindy]

Hi,

When I type in the name of a city in the Near field nothing happens. I can remove that and click on the same city name in the Venue section and events appear. The only info I’m tracking in Venues is the city/state or city/country if that matters. I have gone into settings and have turned on Enabled Google maps but that did not help.

The example I used in my test was Denver and Denver, CO

Thanks

[Barry]

Hi Cindy!

It seems like something is stopping various things from working as expected on that bar … I’m wondering if your theme – or another plugin – might be getting in the way here/causing a conflict.

Would it be possible to run through our standard troubleshooting steps in case there is indeed a conflict?

[Cindy]

This reply is private.

[Barry]

Hi Cindy,

Perhaps some of your addresses don’t have complete addresses and so it wasn’t possible to determine the actual location (which is handled by Google’s geolocation service).

For example, your new-york-ny venue only has a partial address and the map shows it as being near Coffeyville, Kansas. Similarly so for your woodland-hills-ca venue.

If I use Coffeyville in the near field, it does appear to work as expected, however. Perhaps you could revisit your venues, ensure the addresses are complete and valid or – if that’s not possible – manually specify the coordinates in the fields provided for that purpose in the venue editor?

Does that help?

[Cindy]

Ok.. So that is the issue. I’m not entering in the complete addresses because each one will be different and that is too time consuming. In this case I can’t use the location field and will just remove it.

Thanks so much and happy July 4th,

Cindy

[Barry]

OK – remember though that Events Calendar PRO has the ability to set coordinates if you do want to work around this (though I appreciate that may similarly consume too much time).

If you’re happy to remove that field, though, that’s great too 🙂

Thanks again and enjoy July 4th.

[Author]

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