My License will not Save to my site

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  • Author
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  • #1158483
    Wendy Matalon
    Participant

    Just paid for my one use license and now I cannot use it because it keeps saying your server is down or not working see message screen shot attached and copy and paste below of the message I keep getting
    Sorry, key validation server is not available.

    #1158488
    Hunter
    Moderator

    Hello, Heidi!

    Sorry to hear about the license key issue. We are currently experiencing some difficulties with theeventscalendar.com, so that might have something to do with it. Just to make sure, please review our Testing for conflicts guide and see if you’re able to get the license key to save.

    Reply back with your findings and I’ll also check in with the site managers to see if it could be on our end. I look forward to your response and have an excellent afternoon. Cheers!

    #1167516
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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