My Key does not want to work

[Aaron]

This error comes up when i try insert my key

There is a new version of Event Aggregator available but your license key is invalid. View what’s new with version 1.0. Visit the Events Calendar website to check your licenses.

how do i solve this

[Nico]

Howdy Aaron,

Welcome to our support forums and thanks for reaching out to us. I can help you here 🙂

First of all, Have you downloaded and installed Events Calendar PRO? If not please check out this guide walking you through the process → New User Primer: The Events Calendar and Events Calendar PRO. If you don’t have PRO installed, you’ll only see a slot to enter the Event Aggregator license, which might cause this problem.

Once PRO is installed and active you should see another license field to input the PRO license.

If this is already correctly configured but still not working please send me a screenshot of the license page (mark reply as private).

Thanks,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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