My downloaded files are unable to install in my WordPress website

[robby.vrankentelenet.be]

Bezig met installeren van plugin vanuit bestand: event-tickets-plus.php
Het pakket… uit aan het pakken

Het pakket kan niet geïnstalleerd worden. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Terug naar de Plugin Installer

( I dont recevez the files in zip format)

[Jennifer]

Hello,

I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on.

Some browsers (such as Safari) automatically unzip files when they are downloaded. If the file you have is not zipped, then you will need to zip it manually before uploading (all plugin files need to be zipped to be uploaded through the WordPress Dashboard). Alternatively, you can upload the plugin manually by following these instructions. Can you give this a try and let me know if it works for you?

If not, please make sure that you are running the current version of WordPress (4.9.5)? Also, is this a multi-site install?

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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