My download from purchase doesn't work,

[Donald Grothoff]

OK so this sucks. I purchase your product and the email link for download does not work. HELP

[Geoff B.]

Good afternoon Donald and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the link not working.
I would love to help you with this topic.

I am not exactly sure what happened, but I would recommend trying to grab the plugin from here: https://theeventscalendar.com/my-account/downloads/

Let me know how that goes.

Best regards,
Geoff B.

[Donald Grothoff]

Geoff

I have installed the pro version but when I go to an event I get this
error:

FATAL ERROR: Allowed memory size of 41943040 bytes exhausted (tried to
allocate 1024 bytes) in
/HOME/FAMILYOCD/PUBLIC_HTML/WP-CONTENT/PLUGINS/NINJA-FORMS/INCLUDES/ADMIN/CPT/SUBMISSION.PHP
on line 322

THIS IS WHAT IS AT LINE 322 IN THE SUBMISSION FILE WITH NINJA:

public function cap_filter( $allcaps, $cap, $args )
{
$sub_cap = apply_filters(‘ninja_forms_admin_submissions_capabilities’,
‘manage_options’);
if (!empty($allcaps[$sub_cap])) {
$allcaps[‘nf_sub’] = true;
}
return $allcaps;

HELP PLEASE? WHAT IS HAPPENING

DON

—

Donald Grothoff
Kids Confidence Coach FocusedHealthyKids.com [1]
FamilyOCD.com [2]
Office: 704-557-0045
Cell: 704-562-1630
[email protected]

_BUILDING CONFIDENCE IN KIDS, INSPIRING HOPE FOR PARENTS!_
_ _
_What would the child you once were think of the adult that you have
become? – Zig Ziglar_
_ _

——————————————————–

The information contained in this message and any attachments is
intended only for the use of the

individual or entity to which it is addressed, and may contain
information that is PRIVILEGED,

CONFIDENTIAL, and exempt from disclosure under applicable law. If you
have received this message in error, you are prohibited from copying,
distributing, or using the information. Please contact the sender
immediately by return e-mail and delete the original message from your
system.

[Donald Grothoff]

Geoff

I just realized that the mailchimp addon for Ninja is conflicting with
your pro version. I deactivated the mailchimp addon to Ninja forms and
the error is gone.

Any ideas what I could do to resolve that. I would like to link to
mailchimp from my ninja forms

Don

—

Donald Grothoff
Kids Confidence Coach FocusedHealthyKids.com [1]
FamilyOCD.com [2]
Office: 704-557-0045
Cell: 704-562-1630
[email protected]

_BUILDING CONFIDENCE IN KIDS, INSPIRING HOPE FOR PARENTS!_
_ _
_What would the child you once were think of the adult that you have
become? – Zig Ziglar_
_ _

——————————————————–

The information contained in this message and any attachments is
intended only for the use of the

individual or entity to which it is addressed, and may contain
information that is PRIVILEGED,

CONFIDENTIAL, and exempt from disclosure under applicable law. If you
have received this message in error, you are prohibited from copying,
distributing, or using the information. Please contact the sender
immediately by return e-mail and delete the original message from your
system.

[Geoff B.]

Good evening Don,

Thank you for writing back.

First off, I would like to apologize for the delay answering.
We are currently experiencing a higher level of requests than usual.

Please rest assured that we are working hard at correcting this situation.
We appreciate your patience while we try to normalize things.

I would absolutely love to help you resolve the conflict.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, could you send me a link to a .zip file containing the exact versions of Ninja forms and the add-on found on your install (via a link to Dropbox or Google drive).

I typically recommend a private reply for that purpose.

Hang in there!

Geoff B.

[Donald Grothoff]

Geoff

How do I privately reply. I have the stuff you need and can go through G
Drive but need to share it with you. Can you email me at
[email protected] with an email that I can send you a screen shot and
theme file please

Thanks

Don

—

Donald Grothoff
Family OCD Coach
FamilyOCD.com [2]
Cell: 704-562-1630
[email protected]

“I sometimes picture these unfortunates (OCDers) as men and women being
pecked to death by predatory birds. The birds are invisible – at least
until a psychiatrist who is good, or lucky, or both, sprays them with
his version of Luminol and shines the right light on them – but they are
nevertheless very real. The wonder is that so many OCDs manage to live
productive lives, just the same. They work, they eat (often not enough
or too much, it’s true), they go to movies, they make love to their
girlfriends and boyfriends, their wives and husbands . . . and all the
time those birds are there, clinging to them and pecking away little
bits of flesh.”
― Stephen King [3], Just After Sunset [4] _ _

——————————————————–

The information contained in this message and any attachments is
intended only for the use of the

individual or entity to which it is addressed, and may contain
information that is PRIVILEGED,

CONFIDENTIAL, and exempt from disclosure under applicable law. If you
have received this message in error, you are prohibited from copying,
distributing, or using the information. Please contact the sender
immediately by return e-mail and delete the original message from your
system.

[Geoff B.]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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