Multiplicated custom fields

[Dominique]

Hello,

we are trying to add custom fields but when we change the number of tickets to more than 1 (e.g. 2) custom fields appears 2 times.
How can I add the fields after the default ones. Also I would like them to look like the rest of the fields (Full name, E-mail) separated in two columns in the table.
Thank you

[Hunter]

Hi and welcome 🙂

Thank you for your purchase and I hope your New Year is off to a great start!

we are trying to add custom fields but when we change the number of tickets to more than 1 (e.g. 2) custom fields appears 2 times.

This is the default behavior. When users attempt to purchase two tickets, two ticket fieldsets should appear. If you wish the plugin to behave otherwise, the best routes are to build the customization yourself, visit our UserVoice Feature Ideas and submit the desired behavior as a feature request, or hire outside help. We have a list of customizers that can provide further assistance.

How can I add the fields after the default ones. Also I would like them to look like the rest of the fields (Full name, E-mail) separated in two columns in the table.

I haven’t personally done this myself, so I don’t know the correct files you’ll need to edit to achieve what you’ve described off the top of my head, but refer to our Themer’s Guide for more info on how to create and save customizations.

Sorry I can’t do much more in both instances. For what is covered on the support forums, please refer to our What support is provided for license holders? Knowledgebase article.

Thanks again and let me know if you’ve got any more questions or comments. Cheers!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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