Multiple Tickets Not Showing in events page

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Viewing 4 posts - 16 through 19 (of 19 total)
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  • #1102821
    Geoff B.
    Member

    Hey Peter,

    I’m super stoked that you got the tickets to display and I want to thank you for being a vital part of finding the solution together. Kudos!

    That being said, let’s address the other issue which is that the update of the plugins is not producing the expected results (to say the least). I know how time consuming and frustrating this can get, so hang in there!

    There are a couple of potential causes for this:

    • Something went wrong during the update process (in which case re-installing or overwriting the file might be worth a try)
    • Your caching plugin might be interfering
    • Your permalinks might need re-saving after the update
    • Your PHP version might not be helping ( WordPress minimal requirement is now PHP 5.6 )
    • The customizations in your theme (even if they seem unrelated or are only found in the functions.php file of a theme) might interfere
    • The Events Calendar monthly view caching might need to be temporarily deactivated

    In any case, I totally understand where you are coming from in regards to being afraid of updating under these circumstances.

    My best recommendation would be to run some tests in a non-stressful local install (as opposed to your live server). This can be accomplished fairly quickly and freely using MAMP or XAMPP. I can even assist if you would like.

    I wish I had a better answer for you, but for now it’s the best one I have.

    Let me know how you want to go about this. I’ll gladly stay with you until we sort it out.

    Best regards,

    Geoff B.

    #1103000
    Peter
    Participant

    This reply is private.

    #1103170
    Geoff B.
    Member

    Hey Peter,

    We are always happy to help 🙂

    I hope you can enjoy the weekend too (and that beer as well).

    Let me know how your testing goes.

    Best regards,
    Geoff B.

    #1109123
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 4 posts - 16 through 19 (of 19 total)
  • The topic ‘Multiple Tickets Not Showing in events page’ is closed to new replies.