Multiple Issues with imports

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Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #1179562
    Lucas
    Participant

    I’m getting a lot of dupes when importing via CSV. Sometimes it’s only 2 and other times it’s over 15.

    Also, more recent events don’t seem to be importing.

    #1179567
    Lucas
    Participant

    This reply is private.

    #1179570
    Lucas
    Participant

    Didn’t mean to click correct answer, wanted to change my answer… this is the actual CSV that I uploaded.

    #1180051
    Lucas
    Participant

    Any ideas?

    #1180917
    Josh
    Participant

    Hey Lucas,

    Thanks for reaching out to us!

    I apologize for the delayed response here. I’ve downloaded your CSV file and have started an import using the latest versions of our plugins. I’ll follow up shortly once the import has completed.

    Thanks!

     

    #1180947
    Josh
    Participant

    Hey Lucas,

    I did some testing here and the file imported a total of 592 events with the last event being “Last day of summer session V” in August of 2017 https://cloudup.com/cgBiaAoXTj4. When looking at the Import > History tab, how many events does it say were imported for you there?

    Scanning the events, I’m not seeing any patterns of duplicated events as well doing a search for the same events from your screenshot, I’m only seeing a single version of each.

    As a test here, would you mind attempting an import of the CSV with all other plugins deactivated to see if that helps? Also, would you mind sharing the system information for your site as a private reply here.

    Thanks!

    #1181048
    Lucas
    Participant

    Disabling all plugins seemed to do the trick

    #1181615
    Josh
    Participant

    Hey Lucas,

    Thanks for following up here!

    When reactivating the plugins, are you able to determine which plugin was at the root of the conflict here?

    Thanks!

    #1181616
    Lucas
    Participant

    No, unfortunately have about 30 plugins and it would take too long to try and import this list one by one again and determine which one was the culprit. Unless you have any other suggestions, I’ll just stick with I’m good for now.

    #1181620
    Josh
    Participant

    Hey Lucas,

    If you wouldn’t mind sharing your system information in a private reply here that would be helpful. I can take a look at the list and determine the most likely culprits and then test.

    This will help us when supporting others in the future if we’re aware of these known conflicts.

    Thanks!

    #1181621
    Lucas
    Participant

    This reply is private.

    #1181825
    Josh
    Participant

    This reply is private.

    #1192455
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 13 posts - 1 through 13 (of 13 total)
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