Multiple Errors

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  • #1110298
    Jonathan
    Participant

    Hello

    I just spent a few hundred dollars on all of your plugins

    im following up with login info

    Please look into it asap.

    Here are some issues we noticed:

    – Pick a Date and Time > Reset / Revert to Top of Screen / beginning of form
    – Google maps area > blank
    – Use Saved Organize > Ability to drag and drop for whatever reason??
    – Tickets > Enable Global Stock > No Option??
    – ADD NEW TICKET > Add using RSVP / WOO COMMERCE > NO OPTION TO SELECT ONLY RSVP

    I would also like the file font to match the rest of the website’s field font which is “montserrat font”

    Please help

    #1110299
    Jonathan
    Participant

    This reply is private.

    #1110644
    Nico
    Member

    Hi Jonathan,

    Thanks for reaching out to us on this, and sorry to hear about the many issues you list.

    Let me start by saying that we are not allowed to log into client sites backend. Anyway, I could verify the issues you note, and I suspect this might be an incompatibility with the theme.

    Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

    And a note on the Organizers drag-n-drop, that is the intended behaviour, as there can be multiple organizers per event this works to re-orden them.

    Please let me know about it,
    Best,
    Nico

    #1116482
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 4 posts - 1 through 4 (of 4 total)
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