Moving the Tickets in AVADA wont work

[Peter]

As you describe – i´ve insert the code from here to my functions.php, uncomment my choice, but nothing happened. The Ticket Form is in the sidebar… I´ve all the latest Versions: AVADA 4.0.2, Events Calender 4.1.3, Event Tickets Plus 4.1.2, and Event Tickets 4.1.3 – can you please give me a little solution for this problem – because the Form in the Sidebar is not what i really want… Thank you

[Cliff]

Hi Peter.

Are you using WooTickets (Legacy/old plugin) or Event Tickets Plus?

What custom code are you using?

Have you discussed this with Avada’s support (since we do not provide support for non-default WordPress themes, like Twenty Sixteen)?

[Peter]

Hy Cliff,

as I wrote:

Events Calender 4.1.3, Event Tickets Plus 4.1.2, and Event Tickets 4.1.3 – everything is “out-of-the-box” – no custom-code! There is an old thread from last year in the AVADA Support where you can read, that “Event Tickets Plus” is a non-standart Plugin, and so they do not do the service for “Event Tickets Plus”.

Here in this Support Forum, there are so many who had the same Problem – you can search for “Avada” – and then you see it – and you see also, that there is no final solution for that Problem – i´ve been searching for it for 3 hours…

[Peter]

After searching for 4 hours with try & error i do not have any knowing why the form still do not move from the sidebar to the main area… – what else can i test, because this snippet here https://theeventscalendar.com/knowledgebase/moving-the-ticket-form/ is not running (for me… in the moment…).

Any Solution would be great!

Regards

[Cliff]

Peter,

Sorry I missed that part about ET+. My apologies.

Regarding Avada: we tried the code snippet from https://theeventscalendar.com/knowledgebase/moving-the-ticket-form/ with the same version of Avada and ET+ and it worked for us: before / after.

Therefore, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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