Moving Attendee Ticket (not working)

[Ken Alexandrow]

Hi,

We went into the system to move an attendee from one event to another and got through to just about the end when the following error appeared.

“Woops! We could not complete the requested operation due to an unforeseen problem.”

Any ideas or suggestions what may have happened and/or how we can circumvent in the future?

Thanks

[Victor]

Hi Ken!

I’m sorry you are experiencing that issue. Let me help you troubleshoot it.

First, please make sure you are using the latest versions of our plugins. Remember you can always download our plugins from your downloads page > https://theeventscalendar.com/my-account/downloads/

If you still experience the error with latest versions, Could you please let us know if after getting the error message, the attendees moved to the other event anyway?

Also, please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/. We’ll see if there is anything strange that would indicate an error from there.

Let us know about that.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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