More help needed: Facebook imports in UTC time only

[artssd]

I let a previous thread go silent because of my schedule, however, upon further inspection, I have more information and questions.

RE: Facebook imports UTC time only https://theeventscalendar.com/support/forums/users/aguseo/

RE: András last post: https://theeventscalendar.com/support/forums/topic/facebook-imports-utc-time-only/#post-1433291

Sorry I haven’t had time to investigate this.

When I look at my own event, it says “Timezone set by location” and it shows CDT, however, it’s still importing in UTC time.

I’m also having issues with the search options. “Keyword” and “location” are not working. Not sure If I should start another thread about this.

[Jaime Marchwinski]

Hi Shari,

Thanks for getting back to this.  Would you mind providing me with the URL of the Facebook page that you are having issues with so that I can run some tests on my end as well?

As far as the search options go, let’s try to keep each thread to one topic only so that we can best assist you.  Please open a separate thread for the other topic.

Let me know if anything else comes up in the meantime!

 

Thanks,

Jaime

[artssd]

I did open another thread for that topic.

If you are referring to the FB pages for my aggregates, there are many. My event that I posted in the thread, the FB import is https://www.facebook.com/ArtsSD/

Here is another example. https://www.facebook.com/homestakeoperahouse/

Shari Kosel
Program & Communications Director
Arts South Dakota
PO Box 2496
Sioux Falls, SD 57101
605-252-5979 ext. 1
http://www.ArtsSouthDakota.org

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[Jaime Marchwinski]

Hi Shari,

Thanks for providing me with these links.  Are you seeing the same issue with all of your imports, or just with certain Facebook pages?  Are you the administrator of these pages?

I imported the events from this page: https://www.facebook.com/ArtsSD/ and saw the same results that you had, with the timezone set to UTC -5.  I’m wondering if this is something set on the Facebook page itself, because that is not the timezone that you have set on your site and yet you see these results.

Let me know your thoughts!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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