More duplicate events

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  • January 25, 2013 at 4:04 am #31574
    Jonathan Martin
    Participant

    Hi Guys,

    I originally reported this here but afraid I spoke too soon: https://theeventscalendar.com/support/forums/topic/duplicate-events/

    We’re still getting duplicate events show up on that site. Would it be useful if I gave you access to phpmyadmin so you can inspect the DB / files?

    Cheers.

    January 28, 2013 at 3:55 pm #31714
    Jonah
    Participant

    Hi Jon,

    Can you please try updating to 2.0.11 (core and PRO) and 1.0.4 for Facebook Events to see if that helps. Also, please try deactivating all other plugins and/or reverting to the Twenty Eleven/Twelve theme to rule out any conflicts there.

    Thanks,
    Jonah

    March 7, 2013 at 10:13 am #41880
    jkskovgaard
    Participant

    I got the facebook events plug and set it to auto-sync, daily. Seems it adds all events every time, meaning I get a new dupliacet every time it updates.

    I have the latest version, but haven’t tried deactivating all other plugs and reverting to TwentyTwelve yet, as this would be a bit of a problem on a running site. I’m using the Pagelines Premium theme and only other running plugs are NextGen gallery and Post Types Order.

    I can’t see a date on this topic, so don’t know how old it is. Any resolve?

    Cheers,
    Jens.

    March 7, 2013 at 10:15 am #41882
    jkskovgaard
    Participant

    Oh kay, see the date now 🙂 Well, it’s been a couple months, anything new?

    Cheers

    March 7, 2013 at 1:41 pm #41926
    Jonah
    Participant

    Hi Jens,

    No, nothing new. I would still need you to try deactivating other plugins and/or reverting the theme to see if that helps. Otherwise, I have no idea where the problem lies.

    Thanks,
    Jonah

    March 8, 2013 at 2:00 am #41958
    Jonathan Martin
    Participant

    Strange – I couldn’t reopen this topic so started another one somewhere!

    I’m now running the latest version and am still getting duplicates. It runs fine for 3-4 weeks then seems to duplicate all current events 3-4 times. I’ve kept a copy of the database if it’s any help?

    Disabling all plugins on the site in question (eddytm.com) isn’t an option I’m afraid, but if you think it’s practical to run the sync from both the live site and our development server then I’m happy to disable the plugins on our dev server.

    Thanks,
    Jon

    March 8, 2013 at 8:15 am #41986
    jkskovgaard
    Participant

    Jonah, I’ve set up a new wordpress install (v3.5.1) just for this, so we can test it properly:

    http://pressmoo.dk/fb-sync-test/events/

    Theme is TwentyTwelve (v1.1) with The Events Calendar (v2.0.11) and The Events Calendar: Facebook Events (v1.0.4) as only plugs running. Next step was to do an import from facebook, and that didn’t go too well. I got this error message (check screen shot below):

    http://pressmoo.dk/fb-sync-test/wp-content/uploads/2013/03/Screen-Shot-2013-03-08-at-5.03.03-PM.png

    Now the events was imported after all, but without the image. What should I do to avoid this error?

    No duplication yet, we’ll have to wait and see. I’ve set the sync rate to hourly, let’s see what happens.

    Cheers,
    Jens.

    March 8, 2013 at 4:30 pm #42069
    Jonah
    Participant

    @Jon, if you can test the import on the dev server with plugins deactivated that would be great! Let me know how that goes.


    @jkskovgaard     – the error looks similar to something that’s been reported recently that we have fixed in an upcoming release due out soon. Do you know by chance what type of server you are running on or whether CURL is enabled? You might also try turning PHP safe_mode off (contact your web host for this). Please let me know about these things and whether or not they help.

    Thanks,
    Jonah

    March 10, 2013 at 1:50 pm #42134
    jkskovgaard
    Participant

    Server-info: PHP 5.2, CURL enabled, safe-mode is already OFF.

    March 10, 2013 at 1:53 pm #42135
    jkskovgaard
    Participant

    …And the plug keeps duplicating events… Money back or fix? 😉

    March 10, 2013 at 1:56 pm #42136
    jkskovgaard
    Participant

    Well, actually, I’d just love for this to actually work, cos seems there’s not that many fb import plugs around!

    March 10, 2013 at 1:57 pm #42137
    jkskovgaard
    Participant

    Seems it only duplicates once – no triplets or more…

    March 11, 2013 at 8:10 am #42206
    Jonah
    Participant

    Hi jkskovgaard,

    That’s strange. Are you still getting the import error too? What is the page you’re importing from?

    – Jonah

    March 12, 2013 at 3:09 am #42337
    jkskovgaard
    Participant

    Hi Jonah – no, not getting the import error, but then it’s all automatic now, so… Seems the import error had to do with images right, and the images aren’t imported still, so yes probably still getting the error although I don’t see it.

    And btw, today we have triplets. Triplicates? 🙂

    I’m importing from http://www.facebook.com/AneTrolle

    Should I try an import from somewhere else – like a test fb page you can recommend?

    March 12, 2013 at 3:33 am #42340
    jkskovgaard
    Participant

    My hosting support asks me if we should update the server PHP to v5.3 – but the plug should work on 5.2 no?

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