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August 2, 2017 at 11:57 am #1329654
Rick Mac Gillis
GuestBug 3:
Today is August 2nd 2017, and events set for August 22nd 2017 say the event has already passed.Bug 4:
When trying to view all registered tickets for RVSP tickets, the page gives me a 404. Presumably it has something to do with how you’re registering your URLs.Bug 5:
This forum post feature thinks my posts are spam, and I can’t close the box that suggests existing threads when creating a new thread. It doesn’t even keep the forum selected when I go to post a new reply.August 3, 2017 at 5:49 pm #1330481Caroline
MemberHi Rick,
Thanks for taking the time to reach out! I’m sorry to hear that you’ve encountered some issues on your site here. We’d love to get a bit more information from you to see if we can replicate these problems on our end, as well. Would you mind taking a moment to submit one or more new posts with the details of any problems you’ve experienced with our plugins (using a separate thread for each unique issue) on the appropriate forum for your product(s)? If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can submit these posts on the WordPress.org support forum for the affected product. If you’re a current license holder for one of our premium offerings, please log in to your account and submit your posts to the appropriate forum for the affected product(s).
If you can, please take the time to confirm in your posts that you’ve run through our conflict testing steps prior to contacting us–this will save us a step and help us to move forward on these reports that much quicker! 🙂
In the future, you can also submit bug reports to us privately via our contact form linked in the site footer. Please select the option “Help accessing my account” from the drop-down menu to display the full email form.
https://theeventscalendar.com/contact/
Cheers, and thanks again!
August 25, 2017 at 9:35 am #1340343Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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