Month View Not Working

[Kevin]

Hello,

I just installed the Events Calendar plugin and created a couple events just as fillers and I cannot get the month view to show up. I can see individual events but when I choose view all I get this really weird message at the top of the screen.

Also, I have selected Month View as my default view. So Im not sure whats going on.

[Caroline]

Hi Kevin,

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.

If you can, please take the time to confirm in your post that you’ve run through our conflict testing steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!

[Kevin]

Hi Caroline,

Thank you for your reply.

I have already created a post on wordpress.org and I haven’t gotten a reply so that is why I wrote here. I don’t have the paid version so apparently I will never figure this issue out.

Seems kinda silly that I can’t get any help

[Julia]

Hello!

We also have problems with month view. We were investigating Actually, with the list view also….It seems that this function is not working at all. The view we have seems more like a gallery, not calendar. I understand that we have a free version but how we will change it to the Pro one if we don´t get any answer or can not see if it actually works or no.

thanks!

[Kevin]

Julia,

Its very frustrating. I cannot get an answer from any community that I post to. I think its crazy to pay $90 without knowing if the plugin will work or not.

[Caroline]

Hi all,

I understand your frustrations, and I’m so sorry for the inconvenience here. As we have limited resources for providing support to both free and premium users of our products, we’re sadly unable to provide 24/7 monitoring on our WordPress.org support forums. These forums are offered as a courtesy to our free user community, and we make every effort to respond to user inquiries within one week of posting. You can read more about our free support forum policies and what level of service we provide on this sticky post! If you haven’t already, you might also consider running through our conflict testing steps while you’re waiting–completing this testing and posting the results on your thread will help us to complete troubleshooting with you that much quicker!

Julia, would you be so kind as to start a new separate thread for your inquiry on our WordPress.org forums, as well? We’ll be glad to address both of your problems here with individualized troubleshooting.

Thanks so much for bearing with us as we strive to provide the best possible support experience for all of our users! We look forward to working with you over on the WordPress.org forums! 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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