Month view events reverse order after changing months

[Scott Turner]

Hello,

The month view of the calendar initially properly sorts the events by time. Once you start switching months the events are sorted by time in descending order with the latest events first and the earliest events last. I noticed that this was addressed in the November 2016 release notes, but I see now that the issue is back on our calendar.

Thanks,
Scott

[Shelby]

Hey Scott,

Thanks for using The Events Calendar, I’m happy to help! In order to help, I would like to get some more information from you, if I can:

-First, if you could please test for conflicts by following this documentation? Let me know what you find. This will help me determine how deeply we need to look into the specific configuration of your site, or if this is a bug. 🙂
-Can you send me a link to your site so I can see this firsthand? I can often be more helpful in giving solutions to problems I can see and interact with.

Thanks!
Shelby 🙂

[Scott Turner]

The link to the calendar is http://www.cbhs-sacramento.org/school-calendar/. This site is in production and this is our most heavy traffic season. Testing for conflicts is not possible at this time. The earliest I can see us trying this not until the a major holiday or winter break.

Thanks

[Shelby]

Hey Scott,

I understand high traffic situations for sure! I’ll take a look at your site and see what I can do to troubleshoot that way.

May I suggest that you create a dev (replica) copy of your site (on a local environment or subdomain perhaps), and test for conflicts there?

Let me know how that goes!

Best,

Shelby 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts