Module Eventbrite – payment methods?

  • Post date

Home › Forums › Welcome! › Pre-Sales Questions › Module Eventbrite – payment methods?

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • June 10, 2017 at 5:29 am #1296152
    Alex
    Guest

    Hello,
    Which payment methods for the customers can be used with the Eventbrite method?

    And do the customers receive a receipt of payment after payment (not a just in a mail but, for instance, a PDF to print)?

    Best regards,
    Alex

    June 12, 2017 at 2:33 pm #1296854
    Jennifer
    Keymaster

    Hi Alex,

    Thanks for checking out our plugins!

    Eventbrite Tickets imports events from Eventbrite into The Events Calendar and also allows you to create events in The Events Calendar and register them to Eventbrite. You can add tickets to the event within The Events Calendar (if you have Event Tickets – for free RSVP events – or Event Tickets Plus – for paid tickets) or onto the Eventbrite event. So sales on tickets on the Eventbrite event are handled entirely through eventbrite.com. They have an article on their payment options here. If you add a ticket to the Events Calendar event, ticket sales are handled through WooCommerce, and you can see their available payment gateways here. Regarding receipts, I’m not sure if a PDF is included…

    Eventbrite sends the confirmation email for their tickets, and you can read more about those here.

    WooCommerce sends the order confirmation email for Events Calendar tickets, and you can read more about their email templates here. The email that contains the actual tickets (or RSVPs) is sent by our plugin and contains the ticket information and QR code in the email. We also have an article reviewing how to get PDF versions of tickets.

    We do offer a full refund within 30 days of purchase if you’re not satisfied with the products, so feel free to test them out!

    Please let me know if you have any more questions!

    Thanks,

    Jennifer

    July 4, 2017 at 9:35 am #1315900
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Module Eventbrite – payment methods?’ is closed to new replies.