mobile

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1140629
    Fred
    Participant

    Hi Support.

    Could you please access one of our pages below;
    https://www.primeeducation.com.au/events/category/year-12/

    This page is shown differently in a desktop and a mobile device.
    All content is shown in desktop , but only the filter bar is shown in mobile devices.

    Looking forward to get a resolution for this.

    Cheers, Fred

    #1140669
    Geoff B.
    Member

    Good evening Fred and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the mobile version not displaying properly on your install.
    I would love to help you with this topic.

    It looks like there are CSS issues at play here.  One of them being the z-index of the content.

    As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Could you please send me a copy of your WordPress theme / child theme in a .zip file link (via Dropbox or Google Drive) so that I can run some tests on my end ?

    Best regards,

    Geoff B.

    #1140677
    Fred
    Participant

    This reply is private.

    #1141349
    Geoff B.
    Member

    This reply is private.

    #1142781
    Fred
    Participant

    This reply is private.

    #1142845
    Geoff B.
    Member

    Good evening Fred,

    Thank you for writing back and for the files.

    Based on that, I ran some tests and the following CSS rule worked for me

    @media only screen and (max-width: 767px) {
    .tribe-filters-open #tribe_events_filters_wrapper, .tribe-filters-open #tribe_events_filters_wrapper.tribe-events-filters-horizontal, .tribe-filters-open #tribe_events_filters_wrapper.tribe-events-filters-vertical {
    max-height: 573px;
    }
    }

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1142852
    Fred
    Participant

    Yeah! That works for my site. thank-you!
    Just one minor question for you, did you mean two ending curly brackets required as in your code snippet above?

    #1143069
    Geoff B.
    Member

    Good afternoon Fred,

    I’m super stoked that this worked for you.

    Yes, I did mean the 2 curly brackets.
    This is necessary with @media CSS rules:

    1. One opening curly bracket for the @media declaration
    2. One opening curly bracket for the CSS rule
    3. One closing bracket for the CSS rule
    4. One closing bracket to close the @media declaration

    You are welcome back on our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great weekend!

    Geoff B.

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘mobile’ is closed to new replies.