Mobile view: Can't see event when dot is clicked

[judsoncollege]

On a mobile device (I’m using an iPhone 6, but others tell me the problem is the same for them), the calendar displays with dots (not event titles) to indicate events are available, but if you tap on an event, nothing happens. This two-fold issue (no event titles, plus no way to get event details) makes the calendar on mobile useless for us. A screenshot isn’t indicative of the function problem, but I’m including one just in case. http://imgur.com/a/Qzd2g

I’ve checked for plugin conflicts and reverted to the Twenty-Fourteen theme. Twenty-Fourteen works, so any advice on what might be fighting with the display in our current theme would be much appreciated.

[Cliff]

Hi. Thanks for your screenshot. I visited your site’s calendar and this is a video of what I saw: http://cl.ly/2D1D212s0544

There are many console errors, some of which mention Data Tables, which could be affecting how the Month View is being rendered, since it’s technically HTML tables.

The first step is to clear out all those console errors. They could be from other plugins or your active theme.

Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

Let us know what you find out.

Thanks.

[judsoncollege]

Thanks, Cliff. That vid was helpful. I followed the testing guide, and the problem seems to be in our active theme, not a plugin. I’m not a code expert, so I’m just trying to narrow down where to look to fix it.

[judsoncollege]

Note: I misspoke earlier, and I’m correcting here in case it makes a difference. I tested with the Twenty-Fifteen theme, not Twenty-Fourteen.

[Cliff]

Thanks for the update. I’ll wait to hear back.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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