Mobile Phone View

[Darren Cope]

Hi There,

Saw a similar call logged, but thought best to add my own ticket.

Month view works fine on desktop, but on mobile just shows dots that are not clickable. If I change the view to list or Default view on mobile, a number of events are displayed, but you cannot move to the next page. You have to long press and choose open in new tab, and it will then open a new page.

Anway, for reference our website is : http://www.wsxenterprise.co.uk/events

Thanks,
Darren.

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/mobile-issues-3/

[Jeremy]

Hi Darren,

Thanks for reaching out to us! I’d be happy to help you ?

It seems there’s a conflict in your website — I can see a couple of JavaScripts errors in the console log. Also, weekdays are meant to be abbreviated on smaller screens (cf our demo).

Could you try to switch to the default theme (Twenty Seventeen) in order to see if the problem comes from your theme? If not, could you deactivate all plugins except for The Events Calendar ones, and check if your calendar displays properly on mobiles?

Ideally, you would run those tests on a staging environment.

Let me know how it goes,

Cheers,
Jeremy

[Darren Cope]

Will do – Just setting up a localhost version now.

Will update when tests are done – Thanks.

[Jeremy]

Hi Darren,

That’s great. If you have some questions along the way, feel free to ask 🙂

Have a nice day,
Jeremy

[Darren Cope]

Hi There.

Just to say I have fixed it.

As you mentioned, it was a java conflict – We had an old version of java hardcoded in the footer.php for facebook (?). Removed on my localhost, which didn’t break it so removed from the live site. Can now move between months on mobile.

Thanks,
Darren.

[Andras]

Stoked to hear you found the source of the issue and fixed it! Awesome job there Darren!

Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

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