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- This topic has 1 reply, 2 voices, and was last updated 7 years, 6 months ago by
Jennifer.
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September 27, 2018 at 6:27 am #1632055
saes
ParticipantWhen viewing the calendar view on mobile, there are dots in each day with events but you can’t see what the events are. When you tap on the day nothing happens. When switching to list view, it skips to the next month when you click “Next Events” even if you still have say two weeks left of that current month. I’ve tried changing the max events per page and it just does the same thing when you go to the next page.
September 28, 2018 at 9:05 pm #1633628Jennifer
KeymasterHello,
I’m sorry that you’re running into this issue, but I’ll be happy to help you out.
I tested this out on my end, but I was not seeing the same thing locally – the month view was working correctly for me on mobile.
As a first step, can you check to see if you have the “Default stylesheet used for events templates” setting under Events > Settings > General set to “Full styles”? If so, can you try switching that setting and see if that fixes the issue? There was a known issue with that setting in previous versions, so if this is the case, you may need to update the plugins to the current versions (The Events Calendar and Events Calendar Pro ).
If that doesn’t make a difference, the next step would be to try dropping down to a completely default environment (all plugins besides The Events Calendar and Events Calendar Pro disabled and the Twentyseventeen theme enabled) to see if this is still happening. Be sure to clear out your browser cache and any server caching that you might be doing, then try reenabling the other elements of your site one at a time to see when the problem reappears. If you don’t have a testing site already, the free Duplicator or WP Staging plugins can help you get one set up.
Can you also share your full system info with me?
Thanks,
Jennifer
October 20, 2018 at 9:35 am #1646189Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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