Missing the collect attendee information feature

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  • April 21, 2016 at 2:51 pm #1105678
    Kate Guy
    Participant

    Hi,

    We have installed:
    Events Calendar Version 4.1.2
    Events Calendar Pro Version 4.1.2
    Event Tickets Version 4.1.2
    Event Tickets Plus Version 4.0.5

    We noted that there is a Collecting Attendee Information feature available in Events Calendar 4.1.1. We need this feature but do not have it, do we need an additional plug in or is there some other reason ? I’ve attached a picture of our add ticket section in the back end.

    Thanks !

    April 22, 2016 at 2:00 pm #1106119
    Josh
    Participant

    Hey Kate,

    Thanks for reaching out to us!

    It looks like you’ll need to upgrade to the latest version of Event Tickets Plus (version 4.1.2). This should allow you to see an additional checkbox there at the bottom of the ticket to add your additional fields for the tickets.

    Let me know if this helps.

    Thanks!

    May 7, 2016 at 9:35 am #1111868
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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