Missing forward slash in URL

Home Forums Calendar Products Events Calendar PRO Missing forward slash in URL

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #1186380
    lukevw22
    Participant

    Hello,

    We just updated to 4.3.1.1 and everything looks great, but when in calendar view and we click on a date that has more than three events the URL is missing a forward slash.

    Is there some way to fix this?

    Thank you!

    #1186786
    Geoff B.
    Member

    Good evening Lukas and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the missing slash missing in the link to view a day that contains more than 3 events. I would love to help you with this topic.

    The first thing I would recommend is re-saving your permalinks, that sometimes helps.

    Secondly, I did try to reproduce the issue on my end.
    As it turns out, I unfortunately was not able to reproduce the issue.

    This leads me to believe that there might be a conflict at play.

    By the sound of it, it looks like there is some type of conflict at play.
    This is usually because of:

    1. A conflict with another plugin
    2. A conflict with your WordPress theme
    3. A template customization for the Events Calendar that requires updating

    A first quick test is to simply temporarily revert back to a default WordPress theme such as twenty-sixteen to see if the issue persists.

    The next step would be to <u>go through our testing for conflicts procedure</u> (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out.

    Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

    But, before you do that, there are 2 things I would advise:

    1. Make a backup of your database
    2. Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1197090
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Missing forward slash in URL’ is closed to new replies.