Missing events when clicking "Next Events" until refresh

[Zachary]

On this page https://frontrangeanglers.com/learn/fly-fishing-classes/ when we click “Next Events” we expect to see an event for “October 14, 2018 @ 9:00 am – 1:00 pm MDT” but it does not appear. If you hit refresh/reload the event then appears.

[Jeremy]

Hi Zachary,

Thanks for reaching out to us! I’d be happy to help you 🙂

I tried to visit your website but it is inaccessible.

So I’m not sure what the problem is, but as a first step, I would recommend you to follow our instruction about testing for conflicts.

Please let me know what you find out during the process.

Cheers,
Jeremy

[Zachary]

Hi Jeremy–

Not sure why the site would appear as inaccessible as we’ve had no reports of downtime, what error did you receive? Please have a look again when you can as we are still experiencing this issue after troubleshooting/testing for conflicts.

Thank you

[Jeremy]

Hi Zachary,

I don’t know why I couldn’t reach your website yesterday, but now it’s working.

I had a look at your events page, and noticed that abnormal behavior you were referring to. Could you make sure your Events Calendar plugins are updated (TEC 4.6.22 and PRO 4.4.31) and that your other plugins and your themes are up-to-date as well?

Following the instructions on the documentation testing for conflicts, could you deactivate all other plugins to see if that makes a difference? Could you switch to the default theme (Twenty Seventeen)?

Please let me know how it goes.

Cheers,
Jeremy

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts