Missed Details

[Marcel]

I added new event. In Calendar it will be shown, but on singel event side i cant see any details.

[George]

Hi @Marcel,

I’m sorry to hear about this!

Can you share the following pieces of information to help us investigate this issue?

1. A link to your site’s events page.

2. A link to a single-event that is missing the details.

3. Your site’s System Information—here’s how to share that: https://theeventscalendar.com/knowledgebase/sharing-sys-info/.

I will look through all of this and take a closer look at your issue—thank you!

— George

[Marcel]

Here are the informations:

HOME URL
http://jacks-photography.de/pets
SITE URL
http://jacks-photography.de/pets
INSTALL KEYS
events-calendar-pro = …..
WORDPRESS VERSION
4.4.2
PHP VERSION
5.6.19
PLUGINS
Contact Form 7 version 4.4 by Takayuki Miyoshi(http://ideasilo.wordpress.com/)
Envato WordPress Toolkit version 1.7.3 by Envato(http://envato.com)
Essential Grid version 2.0.9.1 by ThemePunch(http://themepunch.com)
The Events Calendar PRO version 4.1 by Modern Tribe, Inc.(http://m.tri.be/20)
Jetpack von WordPress.com version 3.9.4 by Automattic, Inc.(http://jetpack.me)
WPBakery Visual Composer version 4.7.4 by Michael M – WPBakery.com(http://wpbakery.com)
Revolution Slider version 5.0.9 by ThemePunch(http://themepunch.com)
Social Count Plus version 3.3.2 by Claudio Sanches(http://claudiosmweb.com/)
The Events Calendar version 4.1.0.1 by Modern Tribe, Inc.(http://m.tri.be/1x)
WooCommerce version 2.5.5 by WooThemes(http://woothemes.com)
WP-PageNavi version 2.89.1 by Lester ‘GaMerZ’ Chan(http://lesterchan.net)
NETWORK PLUGINS
–
MU PLUGINS
–
THEME
HappyPets
MULTISITE
–
SETTINGS
schema-version = 4.1.0.1
previous_ecp_versions = Array
(
[0] => 0
[1] => 4.1
)
latest_ecp_version = 4.1.0.1
recurring_events_are_hidden = exposed
last-update-message = 4.1.0.1
donate-link =
postsPerPage = 10
liveFiltersUpdate = 1
showComments = 1
showEventsInMainLoop = 1
eventsSlug = events
singleEventSlug = event
multiDayCutoff = 00:00
defaultCurrencySymbol = €
reverseCurrencyPosition = 1
embedGoogleMaps = 1
embedGoogleMapsZoom = 10
debugEvents =
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
earliest_date = 2016-03-19 13:00:00
earliest_date_markers = Array
(
[0] => 8596
)
latest_date = 2016-12-24 14:00:00
latest_date_markers = Array
(
[0] => 8669
)
stylesheetOption = full
tribeEventsTemplate =
tribeEnableViews = Array
(
[0] => list
[1] => month
[2] => week
[3] => day
[4] => map
)
viewOption = month
tribeDisableTribeBar = 1
monthEventAmount = 3
enable_month_view_cache = 1
dateWithYearFormat = j. F Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
dateTimeSeparator = @
timeRangeSeparator = –
datepickerFormat = 3
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
disable_metabox_custom_fields = show
pro-schema-version = 4.1
eventsDefaultOrganizerID = 8315
eventsDefaultVenueID = 8314
eventsDefaultAddress =
eventsDefaultCity =
eventsDefaultState =
eventsDefaultProvince =
eventsDefaultZip =
defaultCountry =
eventsDefaultPhone =
tribeEventsCountries =
hideLocationSearch = 1
hideRelatedEvents =
week_view_hide_weekends =
weekDayFormat = D jS
hideSubsequentRecurrencesDefault = 1
userToggleSubsequentRecurrences =
recurrenceMaxMonthsBefore = 24
recurrenceMaxMonthsAfter = 24
geoloc_default_geofence = 25
geoloc_default_unit = kms
WORDPRESS TIMEZONE
Europe/Berlin
SERVER TIMEZONE
UTC
COMMON LIBRARY DIR
/mnt/webv/e2/82/56910782/htdocs/pets/wp-content/plugins/the-events-calendar/common/src/Tribe
COMMON LIBRARY VERSION
4.1

singel event site: http://jacks-photography.de/pets/event/welpenkurs-2/2016-03-19/
calendar site: http://jacks-photography.de/pets/events/

[George]

Thank you for providing this information!

There are few things I noticed that could be problematic, but the first and most important thing to check first would be your events slug URLs.

What I mean is, for example, your slugs are just “events” and “event”. However, on your site you have your site on a subdirecoty, so that instead of http://jacks-photography.de/events and http://jacks-photography.de/event/, the URLs are http://jacks-photography.de/pets/events/ and http://jacks-photography.de/pets/event/

At this time, The Events Calendar Event URLs will not work on a sub-directory like this, unfortunately.

So, if you can ensure the URLs are not /pets/events and /pets/event, but just /events/ and /event/, that should make a difference with your issues here.

I’m sorry about this fact! Let me know if this is change you can make.

Sincerely,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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