Map-View does not work and filterbar isn´t visible

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Home › Forums › Calendar Products › Events Calendar PRO › Map-View does not work and filterbar isn´t visible

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  • January 29, 2015 at 9:26 am #938845
    Lars
    Participant

    Hi there,

    we bought your pro-version for http://www.st-laurentii.de/termine/ – it a clients web´site and they need your calendar.
    I installed your free + pro + filter plugin, but the map view does not work (markers will not shown), seems like a complete fallback.. its a map of another country… and the filterbar is not displayed but activated in backend.

    Please, can you check that? I don´t think its a JS-conflict. I deactivated all plugins, switched wp-basic-theme .. but nothing works.

    Thank you

    January 30, 2015 at 9:19 am #939063
    Josh
    Participant

    Hey Lars,

    Thanks for reaching out to us!

    I took a look at your site and it doesn’t look like it has any js errors so I agree that currently it doesn’t appear to be a javascript issue. If you could, can you add the needed events for the site (or several demo events for several days/weeks out if actual events aren’t currently available).

    This will add data that the map and filters can use as a base point so we can see if they’re working or displaying properly.

    Thanks!

    January 30, 2015 at 11:32 pm #939169
    Lars
    Participant

    Hi,
    it is done. If you need something more, please let me know.
    Thanks!

    February 2, 2015 at 6:01 am #939361
    Lars
    Participant

    Hi, did you checked that? I´m also missing for importing via csv file some fields. venue-street, venue-city and things like that are not available :-/

    February 2, 2015 at 10:41 pm #939623
    Josh
    Participant

    Hey Lars,

    Definitely some strange issues to be having here.

    To start, can you verify that there isn’t a notice at the top of your admin dashboard prompting you to update geodata information for the venues? If you created some of the venues prior to having PRO activated, you’ll need to update the venue addresses using this prompt.

    Additionally, can you verify that you’ve completed the Testing for Conflicts procedures to ensure this isn’t a plugin or theme conflict?

    Let me know if this helps.

    Thanks!

    July 7, 2015 at 6:31 am #983708
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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