MAP

[SylviaDD]

Hello.
I installed the free version, to test the plugin,
But I have many problems with the presentation of the map. How do I solve it?
Do not have the option to GPS coordinates?
Also not available with plugins to share in social issues?
If you buy the pro version, is support only done in forums
Is it possible to put a full-screen map instead of the featured image?

[Geoff B.]

Good evening Sylvia and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

You are correct we do not offer support for our free plugin in this premium add-ons forum.

But, the good news is that you are still welcome to consult this forum to your liking and browse it for solutions, snippets and tutorials.

If you don’t mind, in the future could you please post your support questions here: https://wordpress.org/support/plugin/the-events-calendar ?

With that in mind, I would highly recommend reading the following to help solve the map issues:

1. https://theeventscalendar.com/knowledgebase/google-maps-not-showing-up/
2. https://theeventscalendar.com/knowledgebase/setting-up-your-google-maps-api-key/

Best regards,

Geoff B.

[Geoff B.]

Hello again Sylvia,

I hit “Send” before completing my answer, my apologies.

Do not have the option to GPS coordinates?

You can use latitude and longitude in the Edit Venue page.

Also not available with plugins to share in social issues?

Most of our users prefer to use their own Social sharing plugin. This should work with events as long as your plugin is compatible with custom post types.

If you buy the pro version, is support only done in forums

Yes, absolutely. In fact here is what you get more precisely: https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

Is it possible to put a full-screen map instead of the featured image?

Yes. You can change any view to your exact liking.
You might want to read our Themer’s guide to get a sense of how that works.

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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